Privacy Policy

1. Information we collect

Account information: when you sign up or log in we collect your phone number, email address, preferred language and the country where you use the Service.

Transaction information: when you sell a gift card we collect the card brand, denomination, the gift card code you submit, the payout amount, your payment method and transaction history. Gift card codes are used solely to verify and redeem the card on your behalf.

Device and usage information: we collect your device model, operating system, app version, IP address, and basic usage data (such as which screens you visit and when) to operate, secure and improve the Service.

Support information: when you contact support, we collect the content of your messages and any information you choose to provide.

2. How we use your information

To provide the Service: verifying and settling gift card transactions, processing payouts, and managing your account.

To protect the Service: detecting and preventing fraud, abuse and other harmful activity, and enforcing our Terms.

To communicate with you: responding to support requests and sending essential service notifications.

To improve our products: analysing usage in an aggregated, non-identifying way.

To comply with law: where we are required to keep records or respond to lawful requests.

3. How we share information

We do not sell your personal information. We never share your gift card codes with other buyers or any third party.

We share information only with service providers who help us operate the Service — such as payment processors, cloud infrastructure and analytics providers — under contracts that require them to protect your data.

We may disclose information when required by law, regulation or a valid legal process, or to protect the rights, property and safety of CashSiko, our users or the public.

4. Data retention

We keep your personal information only as long as needed to provide the Service, comply with our legal and tax obligations, resolve disputes and enforce our agreements. Transaction records are kept for the period required by applicable law.

5. Your rights

Depending on where you live, you may have the right to access, correct, delete or receive a copy of your personal information, and to object to or restrict certain processing. You may also withdraw any consent you have given at any time.

To exercise these rights, contact us at the email below. We will respond within the time required by applicable law.

6. Security

We use technical and organisational measures appropriate to the risk, including encryption in transit, access controls and monitoring, to protect your information against unauthorised access, loss or misuse. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Children's privacy

The Service is not directed at children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us personal information, contact us and we will delete it.

8. Changes to this policy

We may update this Privacy Policy from time to time. We will post any changes on this page and update the effective date above. If a change is material, we will take reasonable steps to notify you.

9. Contact us

If you have questions about this Privacy Policy or your personal information, email support@cashsiko.com.

CrestFusion Tech Inc is the operator and data controller of the Service.